Lissa – Care Home, Neath

We were cold called an email from onlinedbs stating that returns are quicker and slightly cheaper, so decided to try.

We have received very good service so far at initial set up, with very helpful telephone calls and emails between us.

On our first two applications, we have had an excellent return regarding the time it took from the application being sent and the final certificate being received, (under 1 week, including the weekend!).

I would say that is the best choice at present as Kate has been most helpful in setting up our account, explaining the procedures, your excellent timescale and obviously being cheaper than our previous provider. I would also say that I personally find the online application easy to access and complete.

To sum up in three words, I would say, EASY, QUICK AND CHEAPER!.

Chris – Director of Mental Health Services, South Wales

We are delighted to have discovered Online DBS, which has proven to be an extremely efficient way for us to process our volunteer DBS checks. The online system is incredibly simple to use and we were very impressed with the prompt and helpful customer service – we are now left feeling very confident that we can quickly and easily submit future DBS applications whenever the need arises.

We thoroughly recommend Online DBS to any organisations looking to streamline their DBS checking procedures without incurring additional expense. Our sincere thanks to the team for making our DBS applications a smooth and hassle-free experience!

Mike – Themepark, North Yorkshire

“Having been disillusioned with our previous umbrella body regarding the lack of information and time taken to carry out DBS checks, it has been a revelation to work with onlinedbs as they complete the majority of checks quickly. The information available before, during and after the checks have been completed is superb and when required, the customer service supplied by their advisor Kate is excellent. The system that onlinedbs use is so user friendly that even the less experienced computer users will be able to navigate their way around the process.”

Karen – School Bursar – Lincolnshire

The service we have received to date is spot on. Your service was recommended by another school. We have been provided with excellent service, which we were not getting with another supplier. It was easy to register It took only a few minutes and couldn’t have been smoother or more excellent. Your attitude, service, speed of service, website and facilities on line (eg printing of certificate facility etc) is fantastic. The speed of the DBS was amazing. Lots of schools in my cluster have started using and I have only received great comments from them all. is the best choice as I don’t feel as though it’s as much another job I need to get done/achieve, I feel it is a pleasure (breeze) in using the online service and feeling comfortable in picking up the phone to speak with someone.
To sum up in 3 words… Quick, easy, 5* service.

Karen – Community Trust – Sheffield

I have been using for about 3 months after having used another online company for a long period of time. I was very wary of a different company, presuming it couldn’t be as good as my previous provider, but my fears were unfounded. I have found Online DBS to be excellent, their customer service is of an exceptionally high standard and their responsiveness is second to none. Once I have inputted a new request, they get back in touch with me within a very short period of time if there are any queries, if I have to email to ask any questions they reply almost immediately, and when I ring up to ask yet another simple question, they patiently explain where I’m going wrong, or what I need to do to process my application(s). I wish all of our suppliers were as pleasant, friendly and professional as, and I have no hesitation in recommending this service.

Liz – Training Company – Bridgend

As a company we were using a very slow and expensive Umbrella Body to process our DBS.
Moving to has been a breath of fresh air, it’s so convenient, professional and fast. Excellent value for money and their customer service is so helpful too. I fully recommend their service to anyone.

Helen – Social Enterprise – London

My DBS Advisor responds to my calls and emails within minutes, every time. I chose because of a recommendation by a colleague. You have helped me with the results achieved. I am able to get mentors checked in lightening quick speed with minimal work on mine and their part. To sum up in 3 words… easy, affordable, friendly.

Alexia – Flooring Company – Hampshire

This was my first time having to carry out a DBS check and I found both the information and service provided by yourselves clear & simple to use.

The automated emails are of great use so that you don’t have to keep checking for updates.

The response times were very good and I would not hesitate to use your services again in the future.

Carla – Nanny Agency – Middlesex

I decided to start using after I was contacted contacted me and offered a better deal than my current provider so I thought why not? The service has been so great and I’m so glad I decided to give them a go. I highly recommend Kate and her team.