Privacy Policy

Data Protection is a trading name of New Directions Holdings Ltd. New Directions Holdings Ltd respects the privacy of every individual who visits its web sites and any information collected about you will firstly be used to fulfill any service you might request and secondly improve how as a company we serve you. We do this by making appropriate use of the information.

This information will not be disclosed to anyone outside of New Directions Holdings Ltd and its group of companies* except where it is necessary to provide a requested service. It will be treated in accordance with the legal provisions under English law concerning data protection and may be initially stored and processed inside or outside the European Union anywhere in the world.

You have the right as an individual to find out what information we hold about you and make corrections if necessary; you also have the right to ask us to not use the information. We will make all practical efforts to respect your wishes. However certain legislation, especially related to child protection, safety issues or financial regulation might prevent this.

* New Directions Holdings group of companies is made up of New Directions Holdings Ltd, New Directions Education Ltd, New Directions Professional Ltd, New Directions (Recruitment) Ltd and ND Care & Support Ltd.

Enquiry Forms

Visitors who use the mail forms to contact New Directions Holdings Ltd are required to enter a valid email address, and may also be required to enter their name. This information is required to enable the recipients of messages to be able to identify the sender(s) and to permit them to provide a response. Any visitor that does not wish to disclose this information must not use the mail forms. Responsibility and/or liability for their use remains with the sender.

Emails sent via these forms, along with those sent via a standard email client, may be held on our email systems indefinitely, and may be accessible by other parties than the intended recipient (including systems administrators, managers and directors).

Visitor Statistics

When someone visits this web site we collect standard server log information and some details relating to visitor behaviour (pages and files viewed, entry and exit pages, country, browser type, etc.). We do this to find out things such as the number of visitors to the various parts of the site and how they found that information which we use in order to help improve the web site. We collect this information in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our web sites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want or need to collect personally identifiable information through our website, we will be clear about when and why we are collecting this information. In addition to the server log files we also use Google Analytics in order to assess how our web sites are being used, and this data is treated in the same manner as that from the server logs.


Certain aspects of this site may require a visitor to permit a small text file, called a cookie, to be saved to their hard drive in order for those aspects to work appropriately.

The cookies set by this web site are used to:

  • Permit users to log-in to our eBulk system. The setting of these cookies is a requirement for access to these restricted areas.
  • Allow Google Analytics and statistics software to track which areas of the web site are accessed by a visitor, as per the description above.

In accordance with the rules regarding the use of cookies (Privacy and Electronic Communications Regulations, May 2011) you may delete and block all cookies from this site, but parts of the site will not work appropriately. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

The following cookies are in use on this site:
Cookie Cookie Name Purpose Further Information
Google Analytics
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect anonymous information, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Google Analytics Privacy Centre

eBulk Service Session Cookie (PHPSESSID) This is a session cookie which holds a number of details such as your email address, contact or applicant ID, to allow us to identify you and retrieve information associated with and for you within our eBulk service. This is an opt-in cookie which, once set, will remain on a visitor’s computer until either the visitor clicks the Log Out link within the eBulk service or they close their browser window.
To opt out of being tracked by Google Analytics across all websites visit